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Voyager Digital Back Online After Cyberattack

Voyager reassured its customers no funds or personal information were compromised but warned it will take time to get its app back online again.

Updated Sep 14, 2021, 10:49 a.m. Published Dec 29, 2020, 10:18 a.m.

Voyager CEO Steve Ehrlich (right) with Robert Dykes of Caspian at Consensus 2019.

Publicly traded digital-asset brokerage Voyager Digital (OTC: VYGYF) was forced to take its system offline on Monday after a cyberattack compromised the exchange system.

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In a series of tweets, the Canada-based firm apologized and informed customers its domain name system (DNS) server was compromised but has since been recovered.
“Unfortunately, I was faced with a tough choice today. We were alerted by our tracking system, and we decided to take the system offline. Safety and security of customer assets and information is paramount. I appreciate all the support of the community as we work through this,” tweeted Steve Ehrlich, co-founder and CEO of Voyager.
Voyager reassured its customers no funds or personal information were compromised but warned it will take 24 hours to get its app back online again.
The brokerage announced its app is now back online Tuesday morning and the ‘vast majority’ of users have access. Trading is expected to resume shortly afterward.
Voyager also recommends users change their password as a safety precaution and use a 2FA with an authenticator app.

DNS Voyager Digital Cyberattacks

Tanzeel Akhtar

Tanzeel Akhtar has contributed to The Wall Street Journal, BBC, Bloomberg, CNBC, Forbes Africa, Financial Times, The Street, Citywire, Investing.com, Euromoney, Yahoo! Finance, Benzinga, Kitco News, African Business Magazine, Hedge Week, Campden Family Office, Modern Investor, Spear's Wealth Management Magazine, Global Investor, ETF.com, ETF Stream, CIO UK, Funds Global Asia, Portfolio Institutional, Interactive Investor, Bitcoin Magazine, CryptoNews.com, Bitcoin.com, The Local, The Next Web, Mining Journal, Money Marketing, Marketing Week and more. Tanzeel trained as a foreign correspondent at the University of Helsinki, Finland and newspaper journalist at the University of Central Lancashire, UK. She holds a BA (Honours) in English Literature from the Manchester Metropolitan University, UK and completed a semester abroad as an ERASMUS student at the National and Kapodistrian University of Athens, Greece. She is NCTJ Qualified - Media Law, Public Administration and passed the Shorthand 100WPM with distinction. She does not currently hold value in any digital currencies or projects.